Team Management for Salons and Barbershops

SHIFT gives salon and barbershop owners visibility into their entire team from one screen. Every provider's schedule, earnings, client load, and utilization rate is visible in a unified dashboard. Set business hours per provider, configure service menus per team member, and track revenue per chair.

Role-based access keeps data clean and appropriate. Providers see their own schedule and clients. Owners see everything. The owner-provider role handles both simultaneously — no context-switching between management and service delivery.

Commission tracking supports multiple models: flat percentage, tiered by revenue, or per-service rates. Booth renter management tracks rent collection, independent provider schedules, and separate financial reporting for each renter.

SHIFT defines three roles: owner, provider, and owner-provider. Providers see only their own schedule, clients, and earnings. Owners see all team data, business analytics, and financial reports. The owner-provider role combines both views for salon owners who also take clients.

Each role has granular permissions. Providers can manage their own schedule and client notes but cannot access business-wide financial data or other providers' earnings. Owners can configure services, set team schedules, and manage billing. This separation ensures data privacy without creating operational friction.

Booth renters are treated as independent providers within the SHIFT system. They maintain their own schedules, client lists, and payment processing. The salon owner sees booth renters in the team view but their financial data is kept separate.

Rent collection is tracked in the system with configurable amounts and billing cycles (weekly, bi-weekly, monthly). Payment reminders are sent automatically. The owner's financial reports show rent income separately from service revenue, simplifying tax reporting.

The team dashboard shows per-provider metrics: total revenue, number of appointments, average ticket value, utilization rate (booked hours vs available hours), and client retention rate. Owners can compare provider performance side by side.

Weekly and monthly trend reports highlight changes in provider productivity. If a provider's utilization drops or a team member's retention rate falls, the dashboard flags it. This gives owners early visibility into team performance issues before they impact revenue.